D9325 — Authority to Act

This guide walks through the DVA form section by section. It explains what each part is asking for and highlights common mistakes. Download the actual form from DVA — this guide sits alongside it.

You are preparing to fill in your DVA form with section-by-section guidance.

Form type: Supporting form (filled by you, doctor, or witness)Acts: All ActsMyService: Not available

Download the official form directly from DVA:

Get D9325 from dva.gov.au

Form D9325 appoints a third party — an advocate, ESO, legal firm, or other representative — to act on your behalf with DVA. Both you (the veteran) and your representative must complete and sign this form.

This is the formal authority that allows your representative to contact DVA, access your information, and in some cases lodge claims or receive payments on your behalf.

Organisations submit the signed form through MyOrg. Individual representatives can submit through MyService. Veterans can also appoint a representative directly through their own MyService account.

Section-by-Section Guidance

You choose which authority level to grant. There are four levels — you can select one or more: • Enquire — representative can contact DVA and ask about your claims, but cannot make changes. • Act (Health) — representative can manage health-related matters (treatment approvals, provider arrangements). • Act (All DVA matters) — representative can act on all DVA matters including lodging and managing claims. • Receive Payment — representative can receive DVA payments on your behalf. Most advocates need "Enquire" and "Act (All DVA matters)". You can have multiple representatives with "Enquire" authority at the same time.

Tips

Both parties must sign — the form is not valid with only one signature
You can grant different authority levels to different representatives
Multiple representatives can hold "Enquire" authority at the same time
You can revoke authority at any time by contacting DVA or through MyService
If your representative is part of an organisation, their ABN must be included
This form covers family members and support persons too — no separate form is needed for helpers

Common Mistakes to Avoid

Only one party signing — both veteran and representative must sign
Selecting the wrong authority level — "Enquire" only lets the representative ask questions, not act
Not including the organisation ABN when the representative acts through an ESO or legal firm
Confusing D9325 (who can represent you) with D2139 (what information DVA can collect and share)

What to do next

Build Evidence Checklist How to Lodge Back to Forms

This is guidance only — we do not reproduce DVA form content. Download the form directly from DVA. Always verify with DVA directly or with a qualified advocate before lodging a claim.

When you are readySee how to lodge your completed claim